Welcome to Kenya Institute of Bankers
The Kenya Institute of Bankers is the “Professional umbrella body” for the Banking and Finance sector in Kenya with a membership of 42 banks and Financial Institutions as corporate members and their employees as individual members. The Institute’s primary responsibility is to uphold the integrity of the Banking profession by promoting Acceptable Banking Standards by certifying professional banking education, training and providing consultancy/counselling, codes of conduct and continuing professional development programmes.
Since its inception over 35 years ago, the Institute has been dedicated to supporting the Banking and Finance sector, through its education and training program mes to ensure that employees in the sector are continuously well equipped to render the best service possible to bank clients and the banking public in general. This also guarantees improved performance and profitability for the sector.
Cyber Crime & Information Security Risk Management for ....
All Staff responsible for: - Operational rigors, Information Security Management (ISM), Information Communication Technology (ICT) and its applications, Financial Control, ICT Audit, Internal Audit & Assurance.
Breakthrough Customer Service Course
Customer Service Officers, Personal Bankers, Business Advisors, Cashiers, Back office and All operational officers who deal with Customers’ Instructions and are responsible for Quality Service delivery.