Welcome to Kenya Institute of Bankers
The Kenya Institute of Bankers is the “Professional umbrella body” for the Banking and Finance sector in Kenya with a membership of 42 banks and Financial Institutions as corporate members and their employees as individual members. The Institute’s primary responsibility is to uphold the integrity of the Banking profession by promoting Acceptable Banking Standards by certifying professional banking education, training and providing consultancy/counselling, codes of conduct and continuing professional development programmes.
Since its inception over 35 years ago, the Institute has been dedicated to supporting the Banking and Finance sector, through its education and training program mes to ensure that employees in the sector are continuously well equipped to render the best service possible to bank clients and the banking public in general. This also guarantees improved performance and profitability for the sector.
The Law & Practice Relating to Banking Services Course
All Front Office Staff, Customer Service officers, Marketing & Sales, Back Office & Credit Operations. Generally all Operations Staff. [This very important General Banking course is suitable for all cadres of staff in Banks and other Financial Services Institutions as it will help them build their understanding of the Banker/Customer Relationship perspective, the contractual nature of this relationship and how applied in every transaction, as well as the rights and obligations of each of the parties in this contract. Highly recommended for all cadres of Staff and, especially Graduate Management Trainees].